Privacy Notice

Ubisense Ltd.

Company number: 04489603

VAT number: GB 314 399 104

Registered Office address: St Andrew’s House, St Andrew’s Road, Chesterton, Cambridge, CB4 1DL. UK

The following Privacy Notice includes information on how we use personal data.


Our website uses cookies that allow us to analyse how people interact with our website. This helps us review and improve the user experience when browsing.

A cookie is a small file of letters and numbers that websites store on the device you use to view the website. Cookies do not identify you personally but can remember preferences chosen by you.

Collecting personal data

We collect information about you when you complete and submit a form on our site, including but not limited to; Contact Us, Event Registration and Gated Assets and Documents Forms.

We may also collect information via third parties, including conferences via lead scanning apps and forms, governed by the terms of the third party.

The type of personal data we collect includes but is not limited to; name, email, phone, job title, company name and company address.

How we use the personal data that we collect

We process and store information you submit securely on our database for no longer than is necessary for the reason(s) for which it was first collected.

We may use your data for the following purposes:

  • Personalising, tailoring and improving your website experience
  • Supplying relevant information about our products and services
  • Communicating with you via email with relevant information such as the latest white papers, news, case studies, webinars and events.

All marketing emails give you the option to unsubscribe and you may contact us at anytime if you would like to be removed from our email marketing lists.

We will not share your personal data with third parties.

Accessing the personal data that we have about you

You have the right to request a copy of the personal data we hold about you at any time, if you would like to do so, please contact us.

It is important the information we hold about you is accurate; if you would like us to update your persona data, please contact us.

You have the right to ask us to remove all your personal details by contacting us.

How to contact us

Please contact us via the ‘contact us’ form on the Ubisense website or using one of the methods below.

Telephone: +44 1223 535170

Email: [email protected]

Post: Ubisense, St Andrew’s House, St Andrew’s Road, Chesterton, Cambridge, CB4 1DL. UK

Links to other websites

Our website contain links to other websites. This Privacy Notice only applies to the Ubisense website.

Updates to our Privacy Notice

This Privacy Notice was updated on 18 December 2019. We will continue to review this notice and update this page with the latest information.

Privacy Policy for Job Applications

Applicable terms

Ubisense takes your privacy seriously.  Please read this Privacy policy and our Cookies policy.  Together they explain our data protection policy and describe how we will use any personal data we collect from you or that you provide to us.

All activity on www.ubisense.com (our website) is logged and monitored to help keep personal information secure and to ensure that Ubisense complies with its obligations under the Data Protection Act 2018 (the DPA) and the General Data Protection Regulation (the GDPR) 2018.

By using our website, you agree to the collection, use and transfer of the information you provide to us in line with the terms of this Privacy policy.

Changes to the policy

We may change our Privacy policy from time to time.  If or when changes are made, we will include them here, so be sure to check back occasionally.

Our principles

  • We’ll only collect and use your information where we have lawful grounds and legitimate business reasons to do
  • We’ll be transparent in our dealings with you and tell you how we will collect and use your information.
  • If we collect your information for a particular purpose, we will only use it for that purpose, unless you’ve been otherwise informed and given your permission where relevant,
  • We won’t ask for more information than we need for the purposes for which we are collecting it.
  • We will update our records when you tell us that your details have changed.
  • We will periodically review your personal information to ensure we don’t keep it for longer than is
  • We will ensure that your information is securely disposed of at the end of the appropriate
  • We will ensure we have appropriate physical and technological security measures to protect your information regardless of where it is held.

Information we hold about you and how we will use it

We will collect data about you, both personal data (such as your name and contact details) and also special categories of data (such as information in your CV). The personal data and special categories of data will be stored, processed, used and disclosed by us in the following ways:

  • To assess data about you against the vacancy you have applied for.
  • To send CVs to the relevant Ubisense managers for review against job description.
  • To keep you updated.
  • To answer your questions and enquiries.
  • To third parties where we have retained them to provide services that we, you have requested including references, qualifications and criminal reference checking services, verification of details you have provided from third party source or skills test.
  • To third parties, regulatory or law enforcement agencies if we believe in good faith that we are required to by law to disclose it in connection with the detection of crime, the collection of taxes or duties, in order to comply with any applicable law or order of a court of competent jurisdiction, or in connection with legal proceedings.
  • To carry out our obligations arising from any contracts entered into between you and us.

From time to time we may seek your consent to process, use or disclose your information for any other purpose not listed above.

How long we hold information about you?

We are required by law to hold your information for as long is necessary to comply with our statutory and contractual obligations and in accordance with our legitimate interests as a data controller.

Information we receive from other sources

We also work closely with a number of third parties, including recruitment agencies, sub-contractors, credit checking companies, analytic providers, software providers or payroll providers and regulatory authorities or government departments and may receive information about you from them.

We may use this information on its own or combined with any of the information we receive or collect from you for any of the below purposes:

  • To notify you of changes to our website or service.
  • To carry out our obligations under any contracts between you and us and provide you with information that you request from us.
  • To provide you with information that you have consented to receive.
  • To monitor traffic on the website in accordance with our cookie policy
  • As part of a recruitment process, where applicable.

We will retain and process personal information for as long as necessary to comply with our legal obligations, resolve disputes and enforce agreements.

Passing on information about you to third parties

To operate effectively as a business, we may need to pass your information on to selected and trusted third parties.  The third parties we may share information with are:

  • Government bodies, departments or other third parties and departments for research and statistical purposes.
  • Third-party processors.
  • Any third party to whom we may need to disclose personal information in order to comply with our legal, regulatory and statutory obligations. This may be part of a legal process or to investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to physical safety, property or rights of any person.  It could also include non-compliance with our website rules or as otherwise permitted any third party where you have given your consent.

Security and safe storage of your personal information

Once we have received your information, we will use appropriate procedures and security features to try and prevent unauthorised access.

Information supplied to you by us, or that we collect about you, may be transferred and stored by us or contractors for the purpose of providing services to you outside the European Economic Area.  Where this occurs, we use the model clauses as issued by the European Commission or other appropriate safeguards where applicable.  By submitted personal data, you agree to transfer, storing or processing.

How can you access, correct your information and withdraw consent?

You are able to correct the information we hold about you need to email HR.

Depending on the circumstances, you may also have the right to:

  • Request erasure of personal information we hold about you.
  • Request restriction of processing such information.
  • Object to processing of such information.
  • Request a copy of such information.

If you have concerns about the way we handle personal data, you can contact the ICO or raise a complaint.

Freedom of Information

To make a request for information under the Freedom of Information Act please send your request to HR.

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